Privacy Policy

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Depending on the specific case, processing may be based on:

• your consent,
• the performance of a contract or steps taken prior to entering into a contract,
• compliance with a legal obligation,
• our legitimate interests, provided that your rights and freedoms do not override those interests.

We may process the following categories of personal data:

• contact details such as name, email address and telephone number,
• billing and shipping details,
• order-related information,
• communication content if you contact us by email, contact form or other channels,
• technical usage data such as IP address, browser type, device information and server log data.

We process personal data for the following purposes:

• to process and fulfil orders,
• to arrange payment, shipping and delivery,
• to communicate with customers and respond to enquiries,
• to ensure the security and technical stability of our website,
• to comply with legal obligations,
• to protect our legitimate business interests,
• where permitted, to improve our website, products and services.

When you place an order, we process the data necessary to handle your purchase, payment, shipment and customer support.

Payment transactions may be processed by external payment service providers. We receive only the information necessary to confirm payment status, process your order, fulfil legal obligations and handle customer service.

Shipping-related data may be shared with delivery and logistics providers where necessary for fulfilment.

When you visit our website, technical information may be collected automatically in server log files. This may include IP address, browser type, operating system, requested URL, date and time of access, and similar technical information.

We use this information to ensure website security, prevent misuse, maintain technical stability and support the reliable operation of our online services.

Our website may use cookies and similar technologies that are necessary for website functionality, security and user experience.

Where optional cookies or similar technologies are used, they are handled in accordance with applicable legal requirements.

Further information about cookies and your available choices can be found in our Cookie Policy.

If you contact us by email, contact form or another communication channel, we process the information you provide in order to answer your enquiry and manage any related follow-up communication.

We share personal data only where necessary for business operations or legal compliance. This may include payment providers, shipping companies, hosting providers, IT service providers, professional advisers or public authorities where legally required.

Where third parties process personal data on our behalf, they do so under appropriate contractual and legal safeguards.

If personal data is transferred to countries outside the European Economic Area, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and with suitable safeguards where required.

We retain personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by law, accounting, tax or other legal obligations.

Once data is no longer required, it is deleted or restricted in accordance with applicable law.

Subject to applicable law, you may have the right to:

• request access to your personal data,
• request rectification of inaccurate data,
• request deletion of your personal data,
• request restriction of processing,
• object to certain processing activities,
• receive your data in a portable format where applicable,
• withdraw consent at any time, where processing is based on consent,
• lodge a complaint with a competent data protection authority.

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

We may update this Privacy Policy from time to time in order to reflect legal, technical or operational changes. The current version published on this website is the applicable version.